Got Questions? We've Got Answers

We provide comprehensive property management services throughout the Costa Blanca region, including popular areas such as Alicante, Benidorm, Calpe, Altea, Javea, Denia, Torrevieja, and surrounding municipalities. Our local team has extensive knowledge of each area and maintains strong relationships with service providers across the entire region.

We have been managing holiday rental properties on Costa Blanca for over 15 years. Our experience spans hundreds of properties and thousands of successful guest stays, giving us unparalleled expertise in the local market dynamics, regulatory requirements, and best practices for maximizing property returns.

No, you don't need to live in Spain or even Europe. Many of our property owners are based in the UK, other European countries, and even overseas. We provide complete property management services, handling everything locally so you can enjoy passive income from your Costa Blanca property regardless of where you live. We provide regular updates and maintain clear communication through your preferred channels.

We manage a diverse portfolio including apartments, villas, townhouses, and luxury estates. Whether your property is a beachfront apartment in Benidorm, a hillside villa with sea views in Altea, or a traditional Spanish townhouse in Javea's old town, we have the expertise to maximize its rental potential. Our services are tailored to each property type and location.

Our comprehensive management package includes:

• Professional photography and property listing optimization
• Multi-platform marketing (Airbnb, Booking.com, VRBO, and more)
• Guest communication and booking management
• Professional cleaning and linen service between guests
• Property inspections and maintenance coordination
• 24/7 emergency support for owners and guests
• Financial reporting and monthly owner payments
• Dynamic pricing optimization
• Guest check-in and check-out coordination

We conduct regular property inspections and coordinate all maintenance needs. We have established relationships with trusted local contractors for plumbing, electrical, pool maintenance, gardening, and general repairs. Routine maintenance is handled proactively, and emergency repairs receive immediate attention. All maintenance activities are documented and reported to property owners, with costs clearly itemized. We always seek owner approval for expenses above agreed thresholds.

Absolutely! Your property is yours to enjoy whenever you wish. Simply notify us of your desired dates, and we'll block out the calendar to ensure the property is available and prepared for your arrival. We can coordinate cleaning before and after your stay, and provide any other services you need to make your visit comfortable. Many of our owners schedule regular personal visits throughout the year.

We maintain the highest cleaning standards in the industry. Our professional cleaning teams follow detailed checklists covering every area of the property. All linens and towels are commercially laundered to hotel standards. Between guests, properties receive deep cleaning including bathrooms, kitchens, all surfaces, floors, and windows. We conduct quality inspections after each cleaning to ensure standards are consistently met. Guest feedback consistently praises our cleanliness standards.

Our management fees typically range from 15% to 25% of gross rental income, depending on the property type, location, and specific services required. This fee covers all standard management services including marketing, guest communication, booking management, property oversight, and financial reporting. We operate on a performance-based model – we only earn when you earn. There are no hidden fees or upfront costs. Contact us for a personalized quote based on your property's specific characteristics.

Owner payments are processed monthly, typically within the first 10 days of each month for the previous month's bookings. Payments can be made via bank transfer to your designated account in your preferred currency (EUR, GBP, USD, etc.). Each payment is accompanied by a detailed financial statement showing all bookings, associated costs, and net income. You'll have access to our online owner portal where you can view real-time financial information 24/7.

Beyond our management fee, typical operating expenses include professional cleaning between guests (€80-150 per clean depending on property size), linen service, utilities (electricity, water, internet), property maintenance and repairs, and any necessary supplies (toiletries, cleaning products, etc.). These costs are deducted from rental income before your net payment. We provide complete transparency with detailed monthly statements. There are no hidden fees or surprise charges.

Rental income varies significantly based on property type, location, amenities, and season. Well-managed properties typically achieve annual gross revenues of €15,000-50,000+ depending on these factors. Beachfront villas with pools can command premium rates, while apartments might generate more modest but still attractive returns. We provide detailed income projections during our initial property assessment, based on comparable properties and current market conditions. Our dynamic pricing strategy maximizes your income potential throughout the year.

Our onboarding process is streamlined and typically takes 2-3 weeks:

1. Initial Consultation: We assess your property and discuss your goals
2. Agreement Signing: We finalize the management contract and terms
3. Property Preparation: Professional photography, property documentation, and any necessary preparations
4. Listing Creation: We create optimized listings across all major platforms
5. Go Live: Your property becomes available for bookings

Throughout the process, we guide you step-by-step to ensure a smooth transition.

To begin managing your property, we need:

• Property ownership documentation or authorization to rent
• Valid tourist rental license (VT license) or assistance obtaining one
• Keys and access codes for the property
• Information about property features, amenities, and capacity
• Contact information for utilities, community fees, etc.
• Your preferred payment details and contact information

If you don't have a tourist license yet, we can guide you through the application process.

We typically request a minimum 12-month contract to allow sufficient time to establish your property in the market, optimize performance, and demonstrate results. However, we understand circumstances can change. After the initial period, contracts typically renew annually with reasonable notice periods for termination (usually 60-90 days). Our goal is a long-term partnership built on mutual success, not rigid contracts that trap property owners.

Yes, absolutely. Navigating Spanish tourist rental regulations can be complex, especially for foreign property owners. We provide comprehensive assistance with the VT (Vivienda Turística) license application process, including document preparation, translations, municipality liaisons, and follow-up. While we cannot guarantee approval (as this depends on local regulations and property compliance), our experience significantly improves approval chances and speeds up the process. We charge a separate service fee for licensing assistance.